ANA and Japan Airlines Offer Free Cancellations and Refunds
According to NHK, ANA and Japan Airlines Offer Free Cancellations and Refunds. The two biggest airlines in Japan will offer free refunds for all tickets that have been cancelled due to Covid-19.
All Nippon Airways and Japan Airlines made the decision as passenger traffic plummeted. That followed the government’s request that people cancel or postpone major events and travel.
The refunds apply to all domestic and international flights scheduled through March 19.
The period will be extended for flights to China. JAL will accept cancelations through April 20. ANA will accept them through April 30.
The two airlines announced a free-cancellation policy last week for domestic flights only. That was expanded to international flights in response to numerous customer requests.
The refunds are being processed through the company websites, airport counters, and over the phone.Source: https://www3.nhk.or.jp/nhkworld/en/news/20200303_16/
If you flight with either ANA or Japan Airlines are affected with Covid-19, please do check out their websites or call their office or contact your travel agents for free cancellations and refunds.
We are waiting for the situation in Japan right now and we will evaluate when we should travel to Japan this year. Things are not pretty smooth for everyone right now so we just have to be patience and wait and see. Remember to check out our stories on Japan at https://www.placesandfoods.com/category/japan